The Necessity of Payer Gateway Connection Redundancy
A cyberattack caused an extensive outage for Change Healthcare, a vital clearinghouse for US medical claims, in February 2024. With the ability to handle over half of all medical claims and perform 15 billion healthcare transactions a year, its disruption had a significant effect on the healthcare ecosystem, impacting over 67,000 pharmacies and 900,000 physicians nationally with regard to billing.