Which Company Has the Best Customer Service? #infographic

Published by Web Desk Tuesday, June 11, 2024

Many people place a high value on customer service. Who doesn’t like working with staff members who are friendly, knowledgeable, and go above and beyond to make our experience with the business a good one? It can be difficult to judge who offers the best customer service, but not any more thanks to this Qualtrics infographic. The team used three surveys across a huge number of industries to find the best customer service options. Here are some of the winners in each industry:

• Fast Food: Chick-fil-A (this was the overall winner!)
• Airlines: Alaska Airlines
• Auto Parts: O’Reilly Auto Parts
• Banks: Regions
• Brokerages: Fidelity Investments
• Internet Providers: T Home Internet
• Car Rentals: Enterprise
• Department Stores: Nordstrom
• E-Commerce: Amazon
• Electronics: Apple
• Fashion: T.J. Maxx
• Grocery: Publix
• Hotels: Hyatt
• Insurance: USAA
• Makeup: Sephora
• Sit-down Dining: Texas Roadhouse
• Specialty: The UPS Store
• Superstores: Costco Wholesale
• Travel Booking: Booking.com
• Home Improvement: Ace Hardware

infographic by: www.qualtrics.com

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