The Necessity of Payer Gateway Connection Redundancy
A cyberattack caused an extensive outage for Change Healthcare, a vital clearinghouse for US medical claims, in February 2024. With the ability to handle over half of all medical claims and perform 15 billion healthcare transactions a year, its disruption had a significant effect on the healthcare ecosystem, impacting over 67,000 pharmacies and 900,000 physicians nationally with regard to billing. Understanding Clearinghouses
Clearinghouses are vital for revenue cycles because they serve as crucial middlemen between payers and healthcare providers, facilitating the transfer of critical data for payment processing.
The Urgency of Redundancy
It is essential to provide redundancy in payer connections in order to reduce such hazards. Operational continuity is ensured during disruptions by communicating with numerous clearinghouses constructed on contemporary, scalable architecture.
Orbit Healthcare's Solution
By establishing connections with multiple redundant clearinghouses, such as Change Healthcare, Availity, Waystar, and Experian Health, Orbit Healthcare demonstrates this strategy, reducing financial risks and guaranteeing continuous payment processing.
Preparing for Challenges Ahead
Having multiple healthcare payment processing systems is crucial in this day and age of cyber threats. Adopting contemporary architecture and decentralized communication enables healthcare organizations to stay financially stable in the face of hardship.
Infographic by: orbithc
