Many people place a high value on customer service. Who doesn’t like working with staff members that are friendly, knowledgeable, and go above and beyond to make our experience with the business a good one? It can be difficult to judge who offers the best customer service, but not anymore thanks to this Qualtrics infographic. The team used three surveys across a huge number of industries to find the best customer service options. Here are some of the winners in each industry:
- Fast Food: Chick-fil-A (this was the overall winner!)
- Airlines: Alaska Airlines
- Auto Parts: O’Reilly Auto Parts
- Banks: Regions
- Brokerages: Fidelity Investments
- Internet Providers: T Home Internet
- Car Rentals: Enterprise
- Department Stores: Nordstrom
- E-Commerce: Amazon
- Electronics: Apple
- Fashion: T.J. Maxx
- Grocery: Publix
- Hotels: Hyatt
- Insurance: USAA
- Makeup: Sephora
- Sit-down Dining: Texas Roadhouse
- Specialty: The UPS Store
- Superstores: Costco Wholesale
- Travel Booking: Booking.com
- Home Improvement: Ace Hardware
