Decades ago, nobody would have thought that stores would be available online, and instead of humans, intelligent bots will assist the customers in their shopping spree. Fast forward to 2020, and we have conveniently handed over our trust to the Chatbots that are programmed by humans to help the customers find the right product. In today’s infographic, we will discuss all the right reasons why an e-commerce store should place its trust in the hands of Chatbots.
One of the greatest inventions of Artificial Intelligence is the creation of bots that have the capability to understand the query of the user and direct them accordingly. A recent report that was concluded in conformity with the utilization of Chatbots suggested that the Chatbot feature in e-commerce stores has proven to be extremely beneficial. It has resulted in a massive improvement in the performance of customer service by reducing the man force to almost zero. The most common reason why people abandon their carts and log out of the e-commerce store is that they are too confused or too oblivious to the store and its products. This is where the Chatbots come into the picture and take the matter into their hands by providing relevant assistance to the customers to help sustain their decisions.
If you are having any second thoughts about adding Chatbot to your e-commerce stores and the results it might bring, then you must have a look at the infographic below because it will definitely put your worries to rest:
One of the greatest inventions of Artificial Intelligence is the creation of bots that have the capability to understand the query of the user and direct them accordingly. A recent report that was concluded in conformity with the utilization of Chatbots suggested that the Chatbot feature in e-commerce stores has proven to be extremely beneficial. It has resulted in a massive improvement in the performance of customer service by reducing the man force to almost zero. The most common reason why people abandon their carts and log out of the e-commerce store is that they are too confused or too oblivious to the store and its products. This is where the Chatbots come into the picture and take the matter into their hands by providing relevant assistance to the customers to help sustain their decisions.
If you are having any second thoughts about adding Chatbot to your e-commerce stores and the results it might bring, then you must have a look at the infographic below because it will definitely put your worries to rest:
Infographic by: Masterofcode.com
