Those are great numbers no matter how you look at them. And for small business owners, SMS provides a cost-effective tool for engaging with consumers to deliver quality customer service. The Co-founder of SpotOn, Zachary Hayman, explained how mobile technology will continue to provide more options for businesses to engage. Hayman said, “Mobile phones are the future of how businesses will connect with their customers. From payments to marketing campaigns, online ordering, appointment booking, you name it.”
infographic by: www.spoton.com
