Between 2016 and 2017, e-commerce sales increased by 16%, as did air freight volume by 9% and US imports by 5%. During this time, businesses faced increasing demand at continuously growing costs throughout the supply chain – how are they managing?
Meeting the expectations of consumers while also addressing the issues of logistics is a real challenge. In 2018, empty trucks made up around 16% of total mileage for just one US company; across the board, unscheduled repairs accounted for 65% of all maintenance costs. Perhaps one of the biggest roadblocks of “traditional” operational efficiency standards is that it generally ignored customer experience, further impacting profits.
Yet, revealed in a 2017 study, over 70% of retailers found that sharing order data across all departments was an important move for their business. Emerging AI technologies helps fill in these gaps by offering a centralized system of intelligence keeping all phases and stages of production and shipping on the same page.
infographic by: info.noodle.ai
