Are you in the process of creating a new eCommerce website? Want to better understand what online shoppers want from your digital platform? Smart Assistant share their five essential items for a successful online shop in this infographic. Here’s a quick summary:
Infographic by: smartassistant.com
- Trust
- Frictionless experience
- Assistance and support
- Self-service
- Innovative customer engagement
Infographic by: smartassistant.com