As human beings, we’re conditioned to move away from negative experiences than go towards positive ones. As a company conducting your business online, this is a very important phenomenon to keep in mind. In a world where more and more people look at online reviews before they buy even the smallest thing, a disgruntled customer venting about your business in a negative review can really hurt. There’s no way around it – if you’re putting your brand out there, there are some people who will like it, and some who won’t.
The trick lies in keeping the negative chatter to a minimum so that overall, your brand is portrayed in a positive light online. This process is called Online Reputation Management (ORM) and is extremely necessary for every brand who wishes to do business in this connected world. The Infographic here provides Online Reputation Management Tips to help better manage your Brand.
Infographic by: www.simplilearn.com
The trick lies in keeping the negative chatter to a minimum so that overall, your brand is portrayed in a positive light online. This process is called Online Reputation Management (ORM) and is extremely necessary for every brand who wishes to do business in this connected world. The Infographic here provides Online Reputation Management Tips to help better manage your Brand.
Infographic by: www.simplilearn.com