What Customers Really Want. Traditional entertainment technology, such as stereo systems, televisions, and media players, could be very expensive to purchase and took up a lot of space. Modern entertainment devices cut through these problems and deliver: Portability: People can easily carry smart phones and other mobile devices with them. Internet connectivity: Pocket devices are not limited to strictly entertainment purposes. Communication: New technology can be used for multiple forms of communication, such as email and social media.
